Commonly Asked Questions
1
How much time does it take to get the sample ready ?
Sample development typically takes around 3 weeks, depending on the gemstone you choose. Each gemstone has its unique characteristics, which can influence the timeline. We appreciate your patience as we work to create the perfect sample for you!
2
What are your payment terms?
Our payment terms are straightforward: we require a 50% advance payment, with the remaining 50% due before the shipment is dispatched. This ensures a smooth transaction and timely delivery of your order. If you have any questions regarding the process, feel free to reach out.
3
What mode of payment will be preffered?
we typically accept bank transfers for higher order values. However, for orders below a certain threshold, we gladly accept PayPal and other convenient methods. If you have any specific questions or need further details, feel free to reach out!
4
How many employees are in your factory?
Our factory is proud to employ a diverse workforce of 250 individuals, where women make up 45% and men account for 55%. This balance reflects our commitment fostering an inclusive environment that values contributions from all employees. Together, we work towards our common goals, driving innovation and success in our operations.
5
Do you have any specific software for jewelry process tracking and accounting?
We use "Jewels ERP" Software designed to enhance the tracking of jewelry articles across processes. Users can generate detailed reports with one click, streamlining management and efficiency. Experience the accuracy and ease tailored for the jewelry sector.
6
Do you have in house designers team?
"Our talented team of 15 dedicated professionals brings creativity and innovation to the forefront of our jewelry offerings. They specialize in crafting unique sketches and CAD designs that reflect the latest market trends, ensuring our products are not only stylish but also in high demand. Experience the artistry and expertise that goes into every we create."